Terms of Service

1. Overview

Welcome to ItzCulture. By accessing or using our website, mobile app, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

ItzCulture is an online marketplace that connects buyers with independent sellers. These Terms govern your use of the Service, including any purchases, sales, or other interactions on our platform.

2. Account Responsibilities

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account and password
• Notify us immediately of any unauthorized use
• Be responsible for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

3. Orders and Payments

• All orders are subject to acceptance and availability.
• Prices are listed in USD and include applicable taxes unless stated otherwise.
• We accept major credit cards, PayPal, and other payment methods shown at checkout.
• ItzCulture reserves the right to cancel or refuse any order for reasons including pricing errors, suspected fraud, or policy violations.

4. Shipping and Returns

• Shipping times and costs are shown at checkout and may vary by seller and location.
• Risk of loss passes to you upon delivery to the carrier.
• Returns are accepted within 14 days of delivery unless otherwise noted. Items must be unused and in original condition.
• Refunds will be issued to the original payment method after inspection.

For full details, please review our Returns Policy.

5. Marketplace Sellers

ItzCulture provides a platform for independent sellers to list and sell products. Sellers are solely responsible for their listings, products, order fulfillment, and customer service. ItzCulture is not the seller of any items and does not control or guarantee the quality, legality, or accuracy of seller listings.

6. Prohibited Use

You agree not to use the Service to:

• Violate any law or regulation
• Infringe on intellectual property rights
• Post false, misleading, or fraudulent content
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to our systems
• Use the Service for any unlawful purpose

We reserve the right to investigate and take appropriate legal action.

7. Disputes and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in New Castle County, Delaware.

8. Contact Information

If you have any questions about these Terms, please contact us: